Customer satisfaction is our number one priority and we strive to make our clients happy. Read what valuable clients have to say about our services.
This letter comes to you with delight. I moved to the Jersey Shore 8 years ago. Unfortunately, I was disappointed with every contractor I came in contact with. You are the exception. I was extremely impressed with the professionalism, which was given to me. Kim's care and concern for my happiness were superb. They have a way of making the customer feel significant and that is hard thing to come across these days. It is nice knowing there are still people like you out there. I just wanted to thank you for a beautiful job done by a marvelous staff.
Thank you for doing such an amazing job on our floors. We absolutely love them! Not a day goes by that we don't say "we are so happy we got the floors done". Thank you for getting them installed before we moved in. They look fabulous! And Kim, you were always a pleasure to deal with. We will refer you to anyone looking for hardwood floors!
Anne & Jeff
Thank you for being such professionals - Great Job, Great Service! Thanks a lot, referrals will continue.
Toms River, NJ
Thanks so much for a job well done! Love my new floors - Pleasure doing business with you.
I wanted to thank Kim and Michael for your Professionalism. It is very hard to find a good and honest contractor these days. My floors came out just as expected and we are very happy with the final product. My floors look great! Thank you again for a job well done. Thank you Anthony.
Dear Michael & Kim; I want to thank you for the WONDERFUL job with my floors. It was a pleasure to work with you and your staff from start to finish. I love my floors the color is perfect. Thank you for taking the time and care to understand my choices and get it right. I will be referring you in the future.
Pt. Pleasant, NJ
Dear Mr. Phillips, Such an easy thing to do, writing a thank you letter and so hard to find the time to really sit down and write one. I knew you were coming on Thursday, October 7th, because I placed the order myself and we had spoken and made arrangements the day before. Yet, when I walked in from work and saw my beautiful new floors, you took my breath away. There wasn't anywhere for me to sit, because my furniture isn't delivered yet, so I just sat on my new floors and took in the view. After a 1/2 hour I finally got up and looked in all the other rooms, the closets each were done to perfection. I turned the lights on, off and pulled the blinds up, down and found myself falling in love with my 22 year old home that I had just purchased and thought to be a dump. I set the alarm and got up 30 minutes early today, just to have my coffee and take in the view, my beautiful new floors. I just wanted to say thank you and tell you that I selected your company and you far surpassed my expectations. I did go pricing other floors, but then when I actually went to see your work and talk to owners themselves, it was easy to select your flooring company. I can't end this letter without mentioning your assistant, Kim. She returns phone calls, is very knowledgeable and a real asset to an already perfect job. She was just the icing on the cake that made my experience with Michael J. Phillips Custom Wood Floors Inc. such a great experience from such a satisfied customer.
Toms River, NJ
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